Refunds, Returns and Shipping

Returns and Refunds Policy


Our refund policy is 30 Days. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

 

Digital products

We do not issue refunds for digital products once the order is confirmed and the product is sent.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@ccstore.com for details on where to return your item.

Contact us

If you have any questions about our Returns, Refunds and Exchange Policy, please contact us by email: info@ccstore.com

Shipping

All products are shipped within 1-3 days, depending on the delivery service selected at the checkout. All products are currently shipped via Royal Mail. To return your product please email us (info@ccstore.com) for details on where to return your item. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over £50, you should consider using a trackable shipping service. We don’t guarantee that we will receive your returned item.

*UK/Ireland customers only, we currently do not ship to overseas*